Web Pages Development

Design, Programming, Blogging, SEO – how to program the internet

Sunday
Jul 11,2010

Many people are really bothered by the thought that they will not be able to find a good help desk software freeware because they feel that just because software is offered for free, it is automatically not good.

Help Desk Software Freeware Benefits

A help desk software freeware can really help different businesses because of the things it can do for them. It can help you in creating your reports by simply getting information from emails and even call reports. It is also helpful for a business that is running on the internet because the database will be easier to manage.

Development of Help Desk Software Freeware

Helpdesk software was first used in call centers, but as time passed by people has started to use them as a foundation for a good business. This is because they can help both internal and external users with the things they need by immediately providing them with the answers that they need from you.

Manage System Problems Effectively with Help Desk Software

Help desk software is very beneficial in every business. Nowadays, big companies, organizations and establishments use this software in managing technical problems internally and externally. Assessing the problem internally will mean that the staff has the responsibility in reporting it while assessing the problem externally will mean that the customers have the power to report it. A help desk service is considered as the cornerstone in the provision of quality service thus, it serves as the key of success as well. It also makes any organization or business run smoothly so it is a basic requirement to obtain one.

Since system varies from different clients, help desk software is usually customized by IT professionals. So if you are running a business or managing any organization, then it is recommendable to obtain the software so you will have a directed and organized way of assessing system problems!

Help Desk Tracking Software

There are many businesses today that start to realize they need a help desk tracking software to be able to handle manage different issues of the consumers easily. This is because they know that creating a strong relationship with customers will help them gain their trust.

Features of Help Desk Tracking Software

A help desk tracking software has very good features to offer their users such as being very flexible when it comes to being compatible to different web-based programs. Another feature is that it enables the user to effectively manage ticket troubles that their customers are having.

Benefits of Help Desk Tracking Software

It allows the users to immediately respond what their customer needs, most especially when it involves troubles regarding tickets. It also helps you to become more effective compared to your competitors – this will increase the number of people who would want to be a customer of your business.

Thursday
Jun 10,2010

There are desktop security software that can either be for sale or for free. The free antivirus software, believe it or not, really have no strings attached. The people who provide this service are just doing it because they want to protect others from being victimized. The worst that these free software will do is offer you the chance to upgrade from a free software to a paid software – of the same brand. However, there is no forcing of your hand at all. You can continue to enjoy the free desktop security software if you refuse to buy the paid version.

The question now is whether you want the free software. There is a downside to the free software, and this is that they are not as complete as the paid versions. They are like efficient teasers of the real thing, so if you want the best, you will have to buy it. Of course, if you feel that the basic package is sufficient for your needs, then the free downloads are right up your alley, and as long as you do not go online hours on end, your computer will be relatively secure (learn more at the desktop security software guide).

A good desktop security software that is being sold should have an antivirus, an antispyware, a Firewall, a Pop Up Blocker, and an email Phishing feature. This is really just the standard package for paid version. Some desktop security software offer even more. Thus, as you go out and look for the software, check and compare features. Make sure that the features are relevant to a security software and not just there for show and to make it look impressive. If you can and it is being offered, try the demo version or the free download. If you are happy with the results, then proceed with the purchase.

This is the wisest way to go shopping for your desktop security software.

Friday
Jun 4,2010

All computers start running slow eventually as the processing and memory demands increase. This article looks at a series of simple maintenance task which can rejuvenate a computer’s performance for free. A Reimage review is also included to show how commercial registry repair tools can also play a part in speeding up PCs through registry key optimization.

The tasks below are best practices in computer maintenance and repair and should ideally be run on a scheduled/regular basis:

  • Check the disk drives have enough space. Microsoft recommends at least 10% for Windows to operate correctly.
  • Reboot fully to clear the RAM cache. Many applications can leave residual data cached in RAM that only gets cleared on a full reboot (as opposed to ‘Hibernate’ mode).
  • Run an anti-virus scan of the full system. Trojan viruses are particularly troublesome for using large amounts of CPU/RAM.
  • Defragment all hard drives (every 3 to 5 weeks). Fragmented files increase the disk access times and RAM usage which reduces computer performance.
  • Get the latest device drivers and critical updates from the Windows Update service. These patches often contain code improvements relating to performance.

The above actions will go some way to establishing a base performance and level of stability for your computer. Additional tuning is possible using registry repair tools such as Reimage.

The Reimage review process does a full scan of your computer’s registry and file system for faults and non-optimum settings. Their database containing thousands of optimized registry configurations is used as a template for setting your computer’s registry key to healthy settings.

The added benefit is that the scan checks system files, 3rd party applications and device drivers for errors, virus damage and checks the Reimage file store for more up to date file versions (which can be subsequently installed).

A series of maintenance tasks, like those above, provide a baseline of health and stability for your computer that reduces the potential for it to run slow. If these tasks fail to resolve your performance problems then it could be necessary to assess the hardware for faults – a task that is best completed by the computer supplier’s own engineers.

Wednesday
May 5,2010

Computer repair and maintenance is made all the more difficult when a fatal blue screen error occurs in Windows. This article highlights an approach to repairing Windows when registry faults interfere with the system start-up, finishing up with a Reimage review to show how online repair services can help.

My home office desktop PC recently crashed during start-up showing the blue screen code 0×80072F76. The code refers to the registry file being corrupted (most likely due to software removals I had made to the PC).

The logical steps for resolution are as follows:

  • Use another Windows user account. If the registry hive is only affected for one user then trying going is as administrator and salvaging your data.
  • Boot in Windows safe mode. Once Windows is running you can roll back the faulty registry file (assuming you keep back up copies).
  • Start Windows from the boot-disks and scan for faults. The system/hardware scans in this mode may pick up faults (e.g. disk errors). This is a long-shot but at the very least it discounts these possible causes.
  • Automate the repairs using PC maintenance software (such as Reimage).

In my scenario, I ultimately used the online repair service Reimage. After downloading their boot application I was able to boot the computer, gain internet access and start the Reimage repair and scan process (this runs from within Internet Explorer).

The 25 minute scan checked the registry file, device drivers, application files, etcetera for errors and omissions. The resulting report highlighted over 50 registry key faults, many relating to the applications I had recently removed, which Reimage was able to proceed to fix. Registry keys are compared to their online knowledge base and set appropriately while application and OS files are upgraded/replaced using their repository of over 20 million files.

In this day and age where many people work from home it has become necessary to be able to do your own computer repair and maintenance work. It is reassuring to know that even the dreaded blue screen of death can be repaired, even if it does sometimes mean resorting to online PC repair software services.

Thursday
Apr 22,2010

This DLGuard review covers 24 months using the product to promote and sell digital products from my domain and highlights the products key selling point (link security) and main flaw (the license domain limit).

DLGuard is a set of scripts that can be installed on most web servers in order to include a sequence of checkout pages on your website and the associated back-end logic to communicate with Paypal & other vendors to complete sales.

The product differentiates itself after sales are completed by automating sending emails to customers with download links for their software/ebook/MP3/any form of digital product that can be transmitted across the web.

The link security is a key selling point with sales tools like this as it is too easy for customers to simply share the URL with friends who also get to download the product.

DLGuard limits the chances of this occurring by (a) making the link unique for each customer, (b) allowing configuration of how long the link is to be valid and (c) allowing configuration of how many download attempts are possible. The product tracks & reports on all sales/downloads that are made so genuine customers that get caught out by these safeguards can easily be identified.

In truth, the product target audience is individuals/small ventures that are looking to make digital sales through their own website. One possible setback with this however is the two-domain license limit so if DLGuard users want to install it on several domains they will require more licenses or would need to set a designated ‘sales server’ which handles the checkout processing for all their sites. This will affect a lot of the target customer base who invariably manage several sites.

That said, most webmasters will enjoy the level of configuration that is possible. Anyone that can code scripts can alter the design of the checkout pages (to match the website’s design) and add in their own widgets/scripts For example, automated messaging/emailing when specific events occur, such as security breach attempts.

Over my two years of writing ebooks and selling them through the DLGuard shopping cart I have grown to like the products ability to completely automate sales and product distribution and found the support & online forums to be a great source of help and advice.